We push ourselves. We push technology. And we push the boundaries of conventional commerce.
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Selecting the right platform for the right requirements is an art. We help you turn it into science.
Bablas is a jewelry retailer based in the UK. They needed help with their old website design and unique customer requests. To address these challenges, they approached us intending to improve their webpage design, simplify navigation, and provide custom solutions. After gaining a thorough understanding of their specific requirements, we recommended using Magento to meet their users’ unique needs.
Bablas was using an outdated website design that was causing significant problems for its users. The existing page was static and not user-friendly, which made it difficult for people to navigate and use the website effectively. To address these issues, they needed to create a modern and user-friendly design that would improve the overall user experience.
The improper navigation system on the Bablas website is causing significant problems with finding products. Customers struggled to find the correct watch straps, resulting in more frequent returns due to ordering the wrong ones.
The client was having difficulty with their outdated appointment scheduling method. They were using a traditional on-call strategy that didn’t meet modern standards. This was impacting customer retention and satisfaction.
The client struggled to convert orders in the US and other regions where prices were displayed in GBP. This caused difficulties in managing order conversion rates. It eventually created issues for the customers in processing their orders.
Magneto IT Solutions successfully addressed Louped’s challenges by developing a customized solution that integrated Salesforce and Magento. It streamlined the transfer of orders and website data, simplified image sorting and mapping, and allowed seamless integration with external systems for efficient order processing.
Magneto IT Solutions continuously enhanced platform engagement and user satisfaction by incorporating seller input, customer feedback, and User Acceptance Testing (UAT). Implementing various tactics, such as personalized emails, popup guidance, customized notifications, and credibility-building measures, boosted sales post-domain change.
Magneto’s involvement also resulted in a modernized UI/UX, improving the eCommerce platform’s overall user experience and visual appeal.
