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Daikin is a global leader in air conditioning and climate control solutions, with over 90 years of expertise. Operating in Latin America and the Caribbean, Daikin needed an advanced digital platform to showcase its full range of products and services while improving customer interactions and online purchases.

Country

Japan

Duration

12 weeks

Industry

HVAC (Heating, Ventilation, and Air Conditioning)

Services

UI/UX Enhancement

Website Development

Product Catalog Integration

Service Booking System

Technologies

Custom CMS

Responsive Web Design

WordPress

icon Key Objective

Daikin Latin America required a comprehensive website transformation to reflect its status as a global brand. The new platform needed to enhance product visibility, streamline distributor connections, and provide customers with an intuitive browsing experience for seamless shopping and service bookings.

icon Core Challenges

Complex Product Catalog Management 
The website required a streamlined layout to showcase detailed product specifications, cutting-edge technologies, and diverse HVAC solutions. It was essential to present this information in a well-organized, accessible manner, ensuring users could easily navigate and find relevant details with minimal effort.

Lack of an Engaging UI/UX
The existing design lacked interactivity and a modern appeal, negatively impacting the user experience and brand perception. A more dynamic homepage and intuitive interface were needed to foster better customer relationships and create a visually appealing, engaging online presence.

No Direct Distributor Connection
Daikin wanted to integrate its distributors directly into the platform, enabling customers to purchase products and book after-sales services effortlessly. This feature aimed to simplify the customer journey while enhancing the convenience and accessibility of the purchasing process.

Absence of a Service Locator 
The platform lacked a service locator tool to help customers find certified installers and service providers. Daikin required a system that allowed users to search by location, business line, or product category to access reliable and professional services seamlessly.

No Dedicated Architect & Consultant Section 
Daikin sought to create a dedicated section for architects and consultants. This space would enable them to connect with industry experts, fostering collaboration, facilitating consultations, and providing tailored solutions to meet their specific requirements.

icon Result

Revamped Website with Enhanced UI/UX
We developed a sleek, modern website with an intuitive user interface, offering seamless navigation and improved engagement. The redesign ensures customers can effortlessly interact with the platform while enjoying a visually appealing and user-friendly experience.

Comprehensive Product Showcase
The updated platform includes a detailed digital catalog showcasing Daikin’s extensive offerings. Customers can easily access comprehensive product specifications and explore various HVAC solutions, simplifying their decision-making process and enhancing their overall experience.

Seamless Distributor & Service Booking Integration
We introduced a distributor portal that facilitates direct product purchases and effortless after-sales service bookings. This integration enhances customer convenience and simplifies processes, ensuring a more streamlined and efficient platform for meeting customer needs.

Location-Based Service Finder
A service locator tool was implemented, enabling customers to find certified installers and service providers based on their location, business type, and HVAC requirements. This feature offers easy access to reliable professionals and ensures smoother service delivery.

Specialized Section for Architects & Consultants 
We created a dedicated section for architects and consultants, enabling them to connect with industry experts for personalized consultations. This feature ensures professionals receive tailored advice on Daikin’s climate control solutions, fostering collaboration and supporting specialized needs effectively.

Transforming Daikin’s Website for an Enhanced User Experience

Delivering seamless navigation, modern design, and optimized functionality for customer satisfaction
Daikin Main Image
Daikin Left Image
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We Help To Develop A Transformative HVAC eCommerce Platform For Daikin

Streamlined Product Search With Intuitive Navigation 1
Seamless Online Booking For After Sale Services 2
Enhance User Experience For An Engaging Brand Journey 3
Daikin Products Bottom Image
LET’S GET IN TOUCH

Empowering Global Brands to Elevate Their Next-gen eCommerce Experiences

250+

Global Team

14+

Years of Experience

400+

Stores Launched

Your Custom Consultation is Waiting —Let's Talk Now

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Have a project in mind? We’d love to make your ideas into reality.

Your needs and questions are important; let’s develop the best solutions together.

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