Thomasscott is a leading retail company dedicated to providing high-quality products through its innovative eCommerce platform. With a focus on delivering a seamless and personalized shopping experience, Thomasscott has become a trusted brand in its industry. Known for offering a wide range of products, the company has a strong commitment to excellence, customer satisfaction, and continuous growth.
India
12 weeks
Retail
eCommerce Store Development
Headless Magento Integration
React JS Frontend
Third-Party ERP
Delivery Partners Integration
Headless Magento
React JS
Third-Party APIs
Key Challenges
Thomasscott is a prominent brand in the retail industry, faced significant challenges due to their previous eCommerce platform, which was built on WooCommerce and WordPress. Their catalog, product management, and overall store performance were hindered by the limitations of these platforms. Thomasscott needed a more scalable solution to support a larger catalog, faster performance, and more robust integrations.
Key Objective
Platform Limitations
Thomasscott’s existing WooCommerce and WordPress setup was not equipped to handle a large catalog efficiently. Customization was limited, and the platform was slow, causing delays in order processing and product searches, ultimately affecting the user experience.
Scalability Issues
Thomasscott’s existing system was not scalable enough to handle the growing demands of their business, especially during high traffic periods. This affected both site performance and the ability to expand the catalog easily.
Inadequate Catalog Management
Managing a large catalog on WordPress posed a significant challenge. The lack of flexibility and efficient catalog management features made it difficult to handle product variations, updates, and new additions seamlessly.
Result
Headless Magento Integration
We implemented a headless Magento solution, allowing Thomasscott to utilize Magento’s powerful backend while offering a flexible and dynamic frontend experience. This made the platform more scalable and adaptable to future growth.
Responsive Website Design
To improve user experience, we built a fast, responsive frontend using React JS. This enabled a smoother, faster, and more engaging browsing experience, which enhanced customer satisfaction and retention.
Third-Party ERP and Delivery Partner Integrations
We integrated Thomasscott’s system with third-party ERP and delivery partners, including ClickPost, to automate order management, tracking, and processing. This significantly reduced manual effort and improved operational efficiency.
Custom Catalog Management
We implemented Magento to deliver a flexible and scalable catalog management features, to Thomasscott. It helped them to handle a larger catalog with ease. We also tailored the catalog to Thomasscott’s specific needs, allowing them to manage product variations and updates more effectively.
