DRS Lounge

The manual work required for DrsLounge has been reduced, and website performance has improved after the website was overhauled.

DRS LOUNGE – Casestudy

Introduction

DrsLounge was founded in 2013 and is into the business of medical apparels and accessories store chain in Kingdom of Saudi Arabia. They are dealing in different types of brands, products and accessories.They are having an ecommerce store in Magento with iOS Application and were not able to run their online business properly due to stability and performance issues. They were looking for reliable eCommerce partners to support them.This case study shows how Magneto IT Solutions has supported the client to improve and enhance their online business.

Common issues faced by the client

  • The previous developers have not followed the standard coding practices due to which a lot of backend modules were not behaving in the right way.
  • The client was feeding the Inventory manually, since previous developers were not able to integrate with their ERP system. Hence the checking and stock auditing process was done manually which increased manual efforts and error frequency.
  • Shipping labels were generated manually which was a time consuming activity and took more working hours.
  • Client was able to check out without entering mandatory address fields such as city/street name/district.
  • There was no provision to add additional banners to the website and sliders were also missing in the existing website.
  • Gift card feature was not working on their existing website.
  • Admin faced challenges while adding or modifying homepage categories.
  • During the auditing process, we realize the UX design quality was not upto the mark hence the client was facing more cart abandonments.
  • Product review page was very basic and did not have much great interactive user experience for visitors.
  • Admin did not have access to add or change store branch locations.
  • Advanced reports were not working on the existing website.
  • Website was intended to be functional in multiple languages but failed to do so as it was not properly configured.
90

Increased Traffic

50

Increased Conversion

60

Increased Revenue

DRS LOUNGE – Casestudy

Solution

Even after having e-Commerce store, the client was not happy with the performance of the website.The amount of sales generated and business conversion was not as per expectations. We Magneto IT Solutions revamped their website by allocating a dedicated team of quality magento developers on the project. We transformed it by resolving all the bugs and flaws in their existing websites which resulted to give customers a rich user experience and easy navigation throughout the website.

DRS LOUNGE – Casestudy
DRS LOUNGE – Casestudy

Responsive layouts

DRS Lounge needed a mobile-friendly website, so we built one for them. We tested the web pages on a variety of mobile devices to ensure that they function properly. Furthermore, the navigation and content categories were designed in such a way that clients get a consistent experience.

DRS LOUNGE – Casestudy