Excellent features to keep you always ahead and free
We provide our clients a comprehensive range of Ecommerce Support services all under one roof.
Our eCommerce support specialists prioritise security over everything else and will test all parts of the system to ensure that both your data and that provided by visitors is safe.
We prioritise and resolve urgent website issues within the shortest possible time. You don’t have to worry about when tech support will get back to you since we’ll always be here.
We know you want higher rankings on search engine result pages (SERPs). Therefore we’ll carry out an audit to find out the best strategies that will improve your site’s search engine traffic.
We will use automated scanning tools to find out and eliminate any security flaws or vulnerabilities in your store’s source code.
Your eCommerce virtual assistant will bring to your attention the latest trends in your niche and other new features that could lead to better store performance.
To enable you to understand better how your business stands, we’ll provide a valid, detailed and concise analytics report. Our report discloses segments of your site that are performing well and areas you can improve on.
Since every business demands unique branding and features, we’ll use custom made designs and high-quality graphics to give your store a look it deserves.
Updating your site’s inventory to include the hottest products is crucial to the success of your business. Our eCommerce support services include keeping your products up to date and ensuring that every item, description, SKU and detail will be in place!
Let us update your eCommerce website with promotional banners, new pages, holiday notifications, or similar small front-end changes. With our virtual assistant for eCommerce, you can spend your time on more important aspects of your business.
Ecommerce support services are must have, know why
Client support is your customers' first point of contact and a conduit for complaints and questions. The way your support team handles these client encounters will have a direct impact on how your brand is perceived. If the user's experience with the support team falls short of expectations, it might quickly backfire. Quality eCommerce support services are important because it leads to more loyal customers, higher conversion rates, and a stronger brand identification. If you Hire Ecommerce Virtual Assistant, you could have the following benefits:
Decrease in google rankings for stores that don’t do a regular source code audit.
From time to time, Google reviews websites for quality and will delist or demote any that have a poor code structure. With regular source code audit, a good Ecommerce Virtual Assistant helps you meet Google’s requirements and sustain your ranked pages.
Increase in traffic from blog articles.
Creating and uploading captivating blog articles, product reviews and guest content can build your brand and increase the number of monthly visits.
Improvement in website’s load time.
If your store takes too long to load, then bear in mind that you’re losing thousands of potential customers to your competitors each time it happens. Our eCommerce support team will help optimise your site’s loading speed.
Ecommerce business growth with improved in-depth performance analysis.
There is no better way to find out your store’s strength and weakness than conducting an in-depth analysis. Implementing any findings will boost your store and make you a dominant force in your niche.
Upto 5x engagement due to store improvement.
To win a large share of the market, you need to study the latest trends and match it with your store’s content. These regular improvements can result in higher conversion rates and increased customer engagement and of course, more revenue!
Hire experienced ecommerce support experts
Our team of eCommerce website support experts is ready to help you handle any issues regarding updates, security, the addition of new features and extensions and every other aspect that could optimize your website’s performance
Full time eCommerce support experts
Hire Full time eCommerce support experts that will focus their entire experience and expertise solely on your project, no matter where you are in the world. We have a pool of talent capable of meeting your current needs ready to come to your location.
Half time eCommerce support experts
Hire Half time eCommerce support experts that will focus their entire experience and expertise solely on your project, no matter where you are in the world. We have a pool of talent capable of meeting your current needs ready to come to your location.
Team of eCommerce support experts
Hire Team of eCommerce support experts that will focus their entire experience and expertise solely on your project, no matter where you are in the world. We have a pool of talent capable of meeting your current needs ready to come to your location.
Take a look at our eCommerce work portfolio
See for yourself the incredible attention to detail and bespoke capabilities of our Magento eCommerce support team by viewing more than 250+ projects we have completed. Have a look at our amazing portfolio with satisfied clients.
Living it up
Living It Up is in the business of making made-to-order beds, sofas, chairs, and footstools.
Kavalani
Kavalani & Sons is a firm based in the Kingdom of Bahrain that supplies Industrial, Construction & Marine products
Ready to Outsource eCommerce Customer Support & Services?
CONTACT NOWThe results we deliver
Projects completed
Customers
Resources
Established
nicola lo surdo
Foodentyco
Monica Sawyer
Owner at VP Wedding Planner
Paul Daun
President of Diyi Technology
Olu Obasanjo
Shoptroniks, LLC
Evelyne DjamatDubois
Marketing Analyst at Glazers Wholesale Distributors
Jessica taylor
Job Recruitment Portal
Other Ecommerce Services that we provide for our clients to establish a benchmark in industry.
Frequently asked questions
First, we'll carry out an audit on your website. The result of the examination includes a detailed report stating areas that need improvement, and a plan on how we can get your site to reach its peak performance.
Whether you want to redesign an existing ecommerce store or do a complete overhaul, our ecommerce support specialists can handle it
The cost of most ecommerce support projects are not the same as they are usually calculated based on your business requirements. Although we are a top-ranked ecommerce support agency, be rest assured that we will give you a budget-friendly hourly rate and still deliver standard service regardless.
Generating traffic in an online store is no doubt very important as it is one of the major keys to making profits from the sales of your products. We know this which is why our professional ecommerce customer support team will employ several revenue-focused strategies in your store that will boost customer engagement which would in turn increase the amount of income generated.
Yes. At magneto, our ecommerce support specialist will include in your store a good strategy that can help make the site and the transaction details of your customers secure and beyond the reach of hackers.
No, it doesn't. There is no limit to the number of products that should be displayed in an online store. In fact, the more products you sell, the more customers you attract and most importantly, the more income you make
We've gained remarkable experience in this field, having delivered several successful ecommerce website support services to clients in the uk, us, canada amongst many other countries. You can therefore trust us to give you solutions that work perfectly for your business.
As found in the contact us spot on this page, you can book a free consultation with us or give us a quick call. Once we are able to get in touch with you, we will have an in-depth discussion on your business requirements and how to successfully execute them.
Recognition from the top leading analytics agencies
Magneto IT Solutions has been repeatedly recognized by the leading analytics agencies. This is due to our endeavour in finding the perfect alignment between design, customer experience and technology.
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