Feather Down

Common issues faced

• The client was facing problems managing the customer’s requests from the different regions.
• It has become tough for his team to deal with customers on the phone about the inquiry and give them updates.
• Dealing with clients from the different European countries was becoming tough, and managing their details simultaneously was inconsistent and needed more manpower.
• Checking the camping site based on the request from the customers was taking a lot of time to give them an update about it.
• Based on the Customers’ inquiries about the camping site for different locations, Giving them status about the availability of camps was a lot of time-consuming.
• Clients were facing the issue of managing the payments from the customers.
• Manual handling of inventory and records updation has become a surpassing issue.