Exhibhiting @ eCommerce Expo ExCel, London 2022 | Sep 28-29

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Petzone

With help of latest technology Design and develop headless ecommerce store and mobile app and improve customer buying experience and brand awareness.

Petzone

The Ask

Petzone is Kuwait’s premier pet retail and distribution company. They offer a wide selection of high standard pet supplies, services, solutions and expertise to improve pet care while providing the best international brands in the market.

Despite having a strong offline presence, the client was looking to expand into maintaining a centralized database was an important task for keeping real-time track of stock. Integration of the Kuwait Market. They wanted to build their online presence and improve brand awareness by building an online store and mobile app. Moreover, they wanted to sell their products directly to customers.

Common issues faced

  • The website and mobile application needed to have a great interface and deliver a great user experience so that they could reach more customers.
  • Client were unable to present the entire collection of products and brands to their customers.the website with SAP was required.
  • Client also wanted to introduce a customer loyalty program on their mobile application and website.
  • Client wished to integrate a live chat option and store locator feature to the website.
  • Client desired to have a feature where customers can book slots as per date, time slot and location for pet grooming and birthday celebration.
90

Increased Traffic

50

Increased Conversion

60

Increased Revenue

Petzone

Solution

Considering the requirement of Petzone, Magneto IT Solutions designed a website with headless architecture and used React for frontend development and Magento for backend development.We also developed easy to use Android and iOS mobile applications so that customers can just comfortably access the Petzone’s e-Commerce store through their mobile devices.

Petzone

Benefits

  • The UI of the website was designed in such a way that all the products were categorized and convenient to filter through.
  • Product catalog,product customization,product categorization,order tracking, seamless navigation and easy checkout experiences are all the major features which are included in the website and mobile application.
  • The customers have an option to create an account , purchase their desired product along with getting recommendations for other products that customers might want to buy.
  • An additional feature of a shopping cart and wishlist was added so that customers could keep their favorite products there and then later buy whenever they wanted.
  • SAP integration was done so it was easy to keep real time track of inventory count.
  • Website has provided options to customers to shop by pet and shop by brand.
  • Customers can book their appointment selecting date, time slot and senter for pet grooming across Kuwait.
  • Website and Mobile application allowed customers to book pet centers for birthday celebrations.

Facts & Figures

After creating the website and mobile application, Petzone will experience exponential growth in their revenue.They also have a rise in customer databases as the customers could easily create their accounts on Petzone’s website or mobile application and start purchasing using the simple and smooth user interface.

Petzone
Petzone

Mobile Application

Magneto IT Solutions developed a user-friendly mobile application for PetZone.We made sure that the applications worked smoothly and had all the latest features. The seamless navigation and great UI/UX allowed customers to enjoy shopping on the application as it was very convenient to place orders.

Petzone

Take Away

This case study shows how Magneto IT Solutions developed a simple,sophisticated and effective website and also mobile applications with excellent UI/UX to satisfy their customer requirements .It also allowed client to build relationships with numerous customers through online e-commerce stores.

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