Ecommerce Business Analyst

About Us

Magneto IT Solutions is a global, AI-driven Digital Commerce and Growth Marketing Partner leading how ambitious B2C, D2C, and B2B brands build, scale, and grow high-performance digital commerce ecosystems. Operating across North America, the United Kingdom, Europe, MENA, Australia, and Asia, we partner with brands at a strategic level, owning commerce growth outcomes, not just execution. Our work spans enterprise commerce platforms, composable and headless architectures, AI-driven personalisation, and performance-led growth strategies built for global scale. We act as a strategic extension of our clients’ leadership teams, collaborating closely with CXOs, digital, technology, and marketing leaders to align commerce initiatives with measurable business objectives. Our approach is consultative, data-led, and outcome-driven, ensuring every investment is tied to growth, efficiency, and long-term impact.

Visit us: https://magnetoitsolutions.com/

Key Responsibilities

• Gather, analyze, and document business requirements from clients and stakeholders.
• Prepare Business Requirement Documents (BRD), Functional Requirement Documents (FRD), user stories, and acceptance criteria.
• Translate business requirements into functional specifications for the development team.
• Work closely with clients, developers, designers, QA, and project managers throughout the project lifecycle.
• Analyze existing business processes and recommend improvements to enhance efficiency and user experience.
• Create process flows, wireframes, and workflow diagrams whenever required.
• Coordinate and support User Acceptance Testing (UAT) and ensure delivered solutions meet business requirements.
• Understand eCommerce workflows including product catalog, inventory, pricing, promotions, checkout, order management, shipping, and payment integrations.
• Assist in sprint planning, backlog grooming, and Agile ceremonies.
• Identify project risks, manage requirement changes, and ensure timely delivery.

Requirements

• 3–6 years of experience as a Business Analyst, preferably in the eCommerce domain.
• Strong understanding of B2B, B2C, and D2C eCommerce business models.
• Experience with platforms such as Adobe Commerce (Magento), Shopify, BigCommerce, or WooCommerce.
• Hands-on experience in requirement gathering, business process analysis, and documentation.
• Good understanding of REST APIs, third-party integrations, ERP, CRM, and payment gateway workflows.
• Experience with Agile/Scrum methodologies.
• Proficiency in JIRA, Confluence, Figma, Visio, Lucidchart, or similar collaboration tools.
• Basic knowledge of SQL, JSON, and GraphQL is preferred.
• Strong analytical, problem-solving, and communication skills.
• Ability to manage multiple stakeholders and work effectively in a fast-paced environment.