Exhibiting @ eCommerce Expo ExCel, London 2022 | Sep 28-29

Advanced Web & App Solutions

Outpace your competitiors by opting for our smart digital solutions.

We help your business to become a brand by putting your customers at focus.

Outsource eCommerce Customer Support & Services

We provide eCommerce Support services with our specialised eCommerce Virtual Assistants. Hire Ecommerce Virtual Assistant to utilise our professional virtual support to handle time-consuming tasks for yourself or your business.

We have successfully birthed over 250 online businesses based in different countries such as USA, Australia and the U.K. Our expertise in product data management for millions of products on these stores and our suite of professional eCommerce support developers means you can trust us to deliver.

OUR
INSIGHT
29%

Decrease in Google rankings for stores that don’t do a regular source code audit

From time to time, Google reviews websites for quality and will delist or demote any that has a poor code structure. With regular source code audit, we’ll help you meet Google’s requirements and sustain your ranked pages.
48%

Traffic could come from posting blog articles.

Creating and uploading captivating blog articles, product reviews and guest content can build your brand and increase the number of monthly visits.
57%

Customers leave when a sites fails to load in 3 seconds

If your store takes too long to load, then bear in mind that you’re losing thousands of potential customers to your competitors each time it happens. Our eCommerce support team will help optimize your site’s loading speed.
39%

eCommerce business growth depends on in-depth performance analysis.

There is no better way to find out your store’s strength and weakness than conducting an in-depth analysis. Implementing any findings will boost your store and make you a dominant force in your niche.
54%

eCommerce stores see 5x Activity due to store improvement.

To win a large share of the market, you need to study the latest trends and match it with your store’s content. These regular improvements can result in higher conversion rates and increased customer engagement and of course, more revenue!

Our portfolio

Overall client rating is 4.9 out of 5.0 for eCommerce support services in USA by 90 clients on over 150+ projects.

jordana case study
  • 48
    INCREASED TRAFFIC
  • 21
    INCREASED CONVERSION
  • 23
    INCREASED REVENUE
know more
oak-furniture case study
  • 63
    INCREASED TRAFFIC
  • 28
    INCREASED CONVERSION
  • 35
    INCREASED REVENUE
know more
Olympia case study
  • 68
    INCREASED TRAFFIC
  • 27
    INCREASED CONVERSION
  • 32
    INCREASED REVENUE
know more
we love cushions case study
  • 54
    INCREASED TRAFFIC
  • 31
    INCREASED CONVERSION
  • 29
    INCREASED REVENUE
know more

KEY FEATURES

SECURITY

Our eCommerce support specialists prioritize security over everything else and will test all part of the system to ensure that both your data and that provided by visitors is safe.

SEO AUDIT

We know you want higher rankings on search engine result pages (SERPs). Therefore we’ll carry out an audit to find out the best strategies that will improve your site’s search engine traffic.

FIXING URGENT ISSUES

We prioritize and resolve urgent website issues within the shortest possible time. You don’t have to worry about when tech support will get back to you since we’ll always be here.

SOURCE CODE AUDIT

We will use automated scanning tools to find out and eliminate any security flaws or vulnerabilities in your store’s source code.

STORE IMPROVEMENTS

Your eCommerce virtual assistant will bring to your attention the latest trends in your niche and other new features that could lead to better store performance.

DESIGN CUSTOMIZATION

Since every business demands unique branding and features, we’ll use custom made designs and high-quality graphics to give your store a look it deserves.

PERFORMANCE ANALYSIS

To enable you to understand better how your business stands, we’ll provide a valid, detailed and concise analytics report. Our report discloses segments of your site that are performing well and areas you can improve on.

INVENTORY UPDATE

Updating your site’s inventory to include the hottest products is crucial to the success of your business. We eCommerce support services include keeping your products up to date and ensuring that every item, description, SKU and detail will be in place!

DAILY WEBSITE TWEAKS

Let us update your eCommerce website with promotional banners, new pages, holiday notifications, or similar small front-end changes. With our virtual assistant for eCommerce, you can spend your time on more important aspects of your business.

Take a look at our clients

We did a great job with these companies. You can be next to work with!

Our team of eCommerce website support experts is ready to help you handle any issues regarding updates, security, the addition of new features and extensions and every other aspect that could optimize your website’s performance.

FAQ

Frequently asked questions

01
How do you Start the eCommerce Support Process?
First, we'll carry out an audit on your website. The result of the examination includes a detailed report stating areas that need improvement, and a plan on how we can get your site to reach its peak performance.
02
Can you redesign an eCommerce Store?
Whether you want to redesign an existing eCommerce store or do a complete overhaul, our eCommerce support specialists can handle it
03
What is the Cost of Providing eCommerce Support services?
The cost of most ecommerce support projects are not the same as they are usually calculated based on your business requirements. Although we are a top-ranked ecommerce support inc agency, be rest assured that we will give you a budget-friendly hourly rate and still deliver standard service regardless.
04
What can your eCommerce Support Specialist do for my business?
Generating traffic in an online store is no doubt very important as it is one of the major keys to making profits from the sales of your products. We know this which is why our professional ecommerce customer support team will employ several revenue-focused strategies in your store that will boost customer engagement which would in turn increase the amount of income generated.
05
Are There Any Security Risks That are Associated With Ecommerce Sites?
Yes. At Magneto, our ecommerce support specialist will include in your store a good strategy that can help make the site and the transaction details of your customers secure and beyond the reach of hackers.
06
Does your eCommerce Website Support Strategies include Cutting off Some Products From my Store?
No, it doesn't. There is no limit to the number of products that should be displayed in an online store. In fact, the more products you sell, the more customers you attract and most importantly, the more income you make
07
Why Hire Magneto for eCommerce Support Services?
We've gained remarkable experience in this field, having delivered several successful ecommerce support services to clients in the UK, US, Canada amongst many other countries. You can therefore trust us to give you solutions that work perfectly for your business
08
How do I get In Touch With Your Team?
As found in the contact us spot on this page, you can book a free consultation with us or give us a quick call. Once we are able to get in touch with you, we will have an in-depth discussion on your business requirements and how to successfully execute them.

Hire the eCommerce Support Specialists

With our eCommerce support team consisting of professional and experienced developers, you’ll never have to worry about downtime and losing customers to fixable errors. Additionally, you can outsource eCommerce customer service to our agency.

HIRE NOW

grow sales with online marketing

PPC MANAGEMENT SERVICES

Our PPC Campaign helps in developing the entire strategy by testing segments like keywords, verticals of the marketplace.

CONTENT MARKETING

Content advertising helps in growing audience and traffic which in turn improve scaling and ranking on search engine platform too.

CONVERSION RATE OPTIMIZATION

CRO is considered as one of the most important factors in the digital stream to build the better structure to increase revenue and profits.

EMAIL MARKETING SERVICES

It is a platform where one can convert a potential customer into a regular customer by informing them about attractive offers.

AFFILIATE MARKETING SERVICES

Affiliate marketing is a successful platform which is a growing need for online merchants as it increases the chances for customers to find your product.

SOCIAL MEDIA MARKETING

It can change the reputation and brand value for a firm. From Facebook to Twitter, a perfect strategy can do wonder for you.

Recognition from the top leading analytics agencies

Magneto IT Solutions has been repeatedly recognized by the leading analytics agencies. This is due to our endeavour in finding the perfect alignment between design, customer experience and technology.

Blog

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