Gone are the days when shopping was just fun on different streets in the city. These days, people enjoy the benefits of technology by scanning their favorite products online and place an order of the same.
Who doesn’t like to enjoy delivery at home where people can enjoy a cup of coffee and reading their favorite books on their couch? This is where Magento websites play a vital role for those who wish to sell their products online and make money out of it.
And if you are one such ambitious entrepreneur with quality and promising products, all you need is ‘qualified Magento Support Company’ to aid you in ticking profits from the online business.
Here are the top 10 ways to find the Best Magento Support Company
1. Someone who can communicate well
Well, business owners keep on changing their developers time to time, and such a fact is not hidden. And if you are someone from the same lead, it is important for you to communicate what you are really looking for. Once they successful listen to your requirements, they must be able to fulfill the exact same credential.
And thus, you must choose the one who can understand your requirement clearly and what needs to be done on the website to make it more creative and qualified as per the need of the client.
Open communication plays a vital role in choosing the best supplier. Because if a developer is not open to clear discussion, they might not understand the core requirement!
2. Someone who is experienced enough!
Do you think an online business just works on the tactics of how CMS really work? Actually, it’s much more than that. And thus, one needs to hire Magento developer who is aware of what changes are required on the platform along with code auditing procedure and using best features and tools of the platform in the most professional and creative manner.
3. Someone to monitor the alerts
‘Website is down’, ‘Server problem’: these are some very common terms we hear when the website goes down. This is one of the major reasons why website owners look for support packages so that they can monitor different alerts whenever the server goes down.
Such a situation occurs when there is an issue that only the developer that counters strike and fixes the same within the time duration. Such issues can impact your online business as well. In order to avoid huge losses, it is important to keep a note on the health checks of the site.
4. Someone that supports every version
It is vital for the developer and team of Magento developers to seek a knowledge of how Magento 1 and 2 both work. In addition to the same, it is vital that they must be aware of how to migrate from first to the second version.
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Along with the same, they must be aware of the difference and additional tools introduced in EE (Enterprise Edition) and CE (Community Edition) and what are the different features of the two. They must be able to work on the different platform and build the best of both worlds.
5. Someone to work on test versions!
There are several security patches introduced every month. And the Magento support team must understand the functionality of the same by performing a test version on the site first. The site must not be at risk, and that’s the reason why test versions are considered a better platform before releasing the patches on the real site.
So one must hire Magento Support team who understands the criticalness of such situation and run test versions before releasing the patches on the live site.
6. Not a single man, but an army!
Do you think a Magento developer is enough to handle your entire online business website? I mean think about it, a designer will give you best graphic designs and developer will develop better coding platform to run.
And thus, for a better online business website; you need a team of professionals and an army of disciplined individuals who are best with what they do!
A team of experts in the different field will always be a better choice in terms of handling issues and updating the bugs in no time, with no harm to the brand image.
7. Someone to help you with regular updates
There are various security patches launching every month that helps in securing your online platform. And thus, one must find Magento support services that will help in aiding with updates support to ensure secure transaction on the website.
Sometimes, plugins introduce by third part also need to be updated. And thus, you must find the support that keeps you updated with every internet bug.
This is why experience and certification matter to the core as it helps in evaluating the quality of services they can provide. After all, we are talking about real business here!
8. Not just technical support but something beyond!
In my opinion, a professional Magento support team is not just about a bunch of developers who work all day long behind the systems. But rather, it’s a team of creative thinkers and open mindset individuals who appreciated the beauty of the world and seeks motivation from every dimension possible.
Such a team must be able to add great value creation to your business. It must be a team of developers, designers, and marketers who can view the challenge in the most practical manner and come up with digital solutions that help the business with immense success and profitability.
Related Article: 7 Things You Must Know To Increase Sales Of Your ECommerce Store In 2018
Such a team must not be focused only on generating revenues for the online business, but must be concerned with the brand image too! Because they play a core role in building a brand reputation on the competitive edge!
9. Someone who are smart decision makers
Every minute and hour in the world of coding and website development is really crucial. And thus, an expert team of professionals is those who do not waste hours on just deciding what they need to do next because you lose maintenance hours in the decision-making process.
And thus, one must hire a team who are quick players in the stream and know the next step in the ball game. This, however, is an issue that you will never face if you hire experts to handle your website.
10. Someone who maintains it
When you outsource your entire website to the team of Magento development experts, they are basically now managing your entire website. And thus, you must choose the experts who are directly accountable for their work and do not outsource to other agencies.
Otherwise, the credibility and quality will be compromised to lowest standard. It’s not a farm what we are growing here. Rather it’s a brand partnered with one soul development agency.
